EXTRA-7528 - USA (Chandler, Arizona) - Employee Assistance Program Services - Deadline March 19,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-7528

Government Authority located in Chandler, Arizona; USA based organization looking for expert vendor for employee assistance program services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide employee assistance program to all regular status employees, immediate family members and members of their household to provide counsel on other financing issues to the government authority located in Chandler, AZ.
(2) The Contractor shall provide a comprehensive Employee Assistance Program. Minimum program services include:
 1. Provide issue-specific face to face counselling services to employees and eligible dependents through professional counsellors with specific experience in issues facing civilian and public safety employees and their dependents
 2. Provide a minimum of ten one-hour face to face visits per issue per employee or eligible dependent each calendar year
 3. Provide 24-hour per day, 365-day per year toll-free telephone crisis counselling
 4. Provide referrals to qualified, behavioral health providers in the City’s medical plan network upon request of the employee or eligible dependent requiring continuing care following the initial ten visits
 5. Accept requests for program services via telephone, e-mail and internet request forms
 6. Provide a program website for use by employees and eligible dependents that includes, at a minimum:
 • Program information
 • Service provider information
 • Behavioral health and wellness information
 • Service request portal
 • Customer service, question and comment portal
 7. Providing quarterly statistical reports of program utilization to the City
 8. Preparing and modifying as needed all necessary documents to comply with government reporting and tax requirements
 9. Complying with all applicable federal and state laws
10. Develop and implement an employee education program
11. Develop and implement communication strategies and materials
(3) A pre-proposal conference will be held on March 5, 2020.
(4) Contract period will be for one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 19 March, 2020

Pre-proposal Conference Date : Thursday, 5 March, 2020

Category : Professional, Consulting, Administrative or Management Support Services

Country : USA

State : Arizona

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