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SW-26805 - USA (New York) - Application Support Services - Deadline September 19,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-26805

Government Authority Located in New York; USA based organization looking for expert vendor for application support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide application support services support function would include second-level support and application problem management; business support for group standards for application configuration, templates and master data, technical support for basis and web application server system operation, standards and performance tuning; technical support of custom programs, and interfaces and reports,
- The application support will help coordinate development organization interface; development of new application configuration, modules and templates, new basis and web application server techniques, such as archiving, workflow, solution manager and development of custom programs and assistance with project rollouts,
- System management control subscribes to a formal change management policy in conjunction
with SAP recommended promote-to-production methodology, server configuration includes:
development, quality assurance, and production systems, data storage is provided by extreme IO, data backup and restore functions performed by technology,
- SAP database and operating system are Oracle 12g and AIX version 7.1.
(2) A proposal conference will be held on September 5, 2019.
(3) All questions must be submitted no later than September 12, 2019.
(4) A contract term will be for three years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 19 September, 2019

Pre-proposal Conference Date : Thursday, 5 September, 2019

Question Answer Deadline : Thursday, 12 September, 2019

Category : Software, System and Application

Country : USA

State : New York

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